plantronics savi 8200 manual

Plantronics Savi 8200 Series Manual

The Plantronics Savi 8200 Series is a wireless DECT headset system designed for use with computers, desk phones, and mobile devices. This manual provides comprehensive instructions for setting up, using, and troubleshooting your Savi 8200 headset. It covers topics such as connectivity options, Plantronics Hub software, setting up with a PC and IP desk phone, using the headset, and troubleshooting common issues.

Overview

The Plantronics Savi 8200 Series is a versatile wireless headset system designed to enhance communication in various work environments. This series offers a range of models, including the Savi 8210 and Savi 8220, catering to different needs and preferences. The Savi 8200 Series headsets are renowned for their exceptional audio quality, delivering clear and natural sound for both calls and music. They feature wideband audio technology, ensuring crisp and intelligible conversations. With its robust DECT technology, the Savi 8200 Series provides a reliable and secure wireless connection, enabling users to move freely within a range of up to 449.5 feet.

The Savi 8200 Series prioritizes user comfort with its lightweight and ergonomic design. The over-the-head earpiece provides a secure fit, minimizing pressure points and ensuring a comfortable experience even during extended use. The Savi 8200 Series headsets are compatible with a variety of devices, including personal computers, IP desk phones, and mobile phones. They offer seamless integration with popular softphones, allowing users to manage calls and mute functionality directly from the headset.

The Savi 8200 Series comes equipped with intuitive controls, making it easy for users to adjust volume, mute calls, and navigate between connected devices. The headset features a built-in microphone for clear and reliable voice transmission, ensuring that your voice is heard loud and clear.

Key Features

The Plantronics Savi 8200 Series boasts a range of features designed to enhance your communication experience⁚

• Wideband Audio⁚ Enjoy crystal-clear conversations with wideband audio technology, delivering natural and detailed sound for both calls and music.
• Long-Range Wireless⁚ Experience the freedom of movement with a wireless range of up to 449.5 feet, allowing you to roam freely around your workspace without compromising connection quality.
• Multi-Device Connectivity⁚ Connect to your computer, desk phone, and mobile device simultaneously, seamlessly switching between devices with a simple touch.
• Softphone Integration⁚ Manage calls and mute functionality directly from your headset with seamless integration with popular softphones.
• Noise-Canceling Microphone⁚ Enjoy clear and reliable voice transmission with the built-in noise-canceling microphone, ensuring that your voice is heard loud and clear even in noisy environments.
• Comfortable Design⁚ Experience extended use comfort with the lightweight and ergonomic over-the-head earpiece, minimizing pressure points and ensuring a secure fit.
• Intuitive Controls⁚ Easily adjust volume, mute calls, and navigate between connected devices with the headset’s intuitive controls.
• Plantronics Hub Software⁚ Customize your headset settings, manage firmware updates, and access advanced features with the user-friendly Plantronics Hub software.

These key features make the Savi 8200 Series an ideal choice for professionals seeking a reliable, comfortable, and feature-rich wireless headset solution.

Connectivity Options

The Plantronics Savi 8200 Series offers versatile connectivity options to suit your specific needs and workspace setup. Here’s a breakdown of the available connection methods⁚

• DECT Base⁚ The Savi 8200 Series utilizes a DECT base station for secure and reliable wireless communication. This base connects to your desk phone via a dedicated headset port or a telephone interface cable, ensuring seamless integration with your existing phone system.
• USB-A Cable⁚ For deeper integration with Poly VVX desk phones, the Savi 8200 Series includes a USB-A cable. Connecting this cable to your VVX phone’s USB port enables advanced call control features and enhanced functionality.
• Bluetooth Pairing⁚ The Savi 8200 Series allows you to pair your headset with a mobile phone via Bluetooth, extending its functionality to your mobile calls and audio streaming.
• Unite Desktop Application⁚ The Savi 8200 Series works seamlessly with the Unite Desktop application, offering hands-free answer and hang-up capabilities for your computer calls. This application requires the Plantronics Hub software for optimal functionality.
• Plantronics Hub Software⁚ Plantronics Hub is an essential software that enables you to manage your headset settings, update firmware, change languages, and access advanced features, including call control for softphones.

With these diverse connectivity options, the Savi 8200 Series empowers you to connect to your preferred devices and enjoy a seamless communication experience across various platforms.

Plantronics Hub Software

Plantronics Hub is an invaluable software companion for your Savi 8200 Series headset. This user-friendly application provides a centralized platform for managing your headset settings, unlocking advanced features, and ensuring optimal performance.

With Plantronics Hub, you can⁚

• Customize Headset Settings⁚ Fine-tune your headset’s audio settings, including volume levels, equalizer presets, and microphone sensitivity, to achieve the perfect sound experience for your preferences.
• Update Firmware⁚ Keep your headset up-to-date with the latest software updates to ensure compatibility with new features, bug fixes, and security enhancements.
• Change Language⁚ Easily switch the headset’s language to your preferred choice, enabling clear and comfortable communication in your native tongue.
• Enable Features⁚ Activate various features such as call control for softphones, noise cancellation, and mute functionality, tailoring your headset to your specific needs and workflow.
• Manage Notifications⁚ Customize how notifications are displayed on your headset, ensuring you stay informed about incoming calls, messages, and other important alerts.

Plantronics Hub is available for both Windows and Mac operating systems, making it accessible for a wide range of users. Download the software from the Plantronics website to unlock the full potential of your Savi 8200 Series headset and enjoy a personalized and seamless communication experience.

Setting Up with a PC

Connecting your Savi 8200 Series headset to your PC is a straightforward process, enabling you to enjoy seamless communication and hands-free calling. The setup involves a combination of hardware connections and software configurations, ensuring a smooth and reliable experience.

To begin, you will need the following components⁚

• Savi 8200 Series Headset⁚ The headset itself, which includes the base station, earpiece, and microphone boom arm.
• USB-A Cable⁚ This cable is included with the headset and connects the base station to your PC’s USB port.
• Plantronics Hub Software⁚ This software is available for download from the Plantronics website and provides essential features for managing your headset settings.

Once you have gathered these components, follow these simple steps to connect your headset to your PC⁚

1. Connect the Base Station⁚ Plug the USB-A cable into the base station and connect the other end to a USB port on your PC.
2. Install Plantronics Hub⁚ Download and install the Plantronics Hub software from the Plantronics website. This software allows you to customize your headset settings and optimize its performance.
3. Pair the Headset⁚ Follow the instructions provided in the Plantronics Hub software to pair the headset with the base station. This process ensures a secure wireless connection between the headset and the base station.

After completing these steps, your Savi 8200 Series headset will be ready for use with your PC. You can now make and receive calls, listen to music, and access other features through the headset.

Setting Up with an IP Desk Phone

Integrating your Savi 8200 Series headset with an IP desk phone enhances your office communication experience, providing a seamless and convenient way to manage calls. The setup process varies depending on the type of IP desk phone you are using, but generally involves connecting the headset to the phone using either a USB cable or a telephone interface cable.

For Poly VVX desk phones, the setup is streamlined through a dedicated USB-A cable. Simply connect the USB-A cable to the USB port on your Poly VVX phone and the other end to the base station of your Savi 8200 headset. This direct connection enables a deeper level of integration, allowing for hands-free call control and other advanced features.

If you are using a different brand of IP desk phone, you can still connect your Savi 8200 headset using the included telephone interface cable. This cable plugs into the headset base station and connects to a dedicated headset port on your desk phone. While this method might not offer the same level of integration as the USB connection with Poly VVX phones, it still allows you to use the headset for making and receiving calls.

Once the physical connection is established, you may need to configure your desk phone settings to recognize the headset. This typically involves activating the headset port or selecting the appropriate headset profile within the phone’s menu. Refer to your desk phone’s user manual for specific instructions on how to configure the headset settings.

With your Savi 8200 headset properly connected and configured, you can enjoy hands-free communication with your IP desk phone, enhancing your productivity and convenience in the office setting.

Using the Headset

Once your Savi 8200 headset is connected to your PC, desk phone, or mobile device, you can start using it for seamless communication and enhanced productivity. The headset features intuitive controls for managing calls, adjusting volume, and muting your microphone.

To answer an incoming call, simply tap the call button located on the side of the headset. To end a call, tap the call button again. You can also use the call control features on your PC, desk phone, or mobile device to answer and end calls while wearing the headset.

Adjusting the listening volume is easy with the volume wheel located behind the microphone boom arm. Rotate the wheel clockwise to increase the volume and counterclockwise to decrease it. For optimal sound clarity, experiment with different volume levels to find the setting that best suits your listening preferences.

To mute your microphone, press the mute button located on the bottom of the microphone boom arm. The mute button will illuminate to indicate that the microphone is muted. Press the mute button again to unmute the microphone. Muting your microphone during a call can help prevent unwanted noise from being transmitted to the other party.

The Savi 8200 headset also features a range of other features, including a busy light that indicates when you are on a call, a low battery indicator, and a dedicated button for accessing voice assistants like Siri or Google Assistant. These features further enhance the usability and convenience of the headset, making it an essential tool for professional communication.

Troubleshooting

While the Plantronics Savi 8200 Series is designed for reliability and ease of use, you may encounter occasional issues. This section provides troubleshooting tips for common problems you might face with your Savi 8200 headset.

If you experience problems with sound quality, such as distortion or crackling, try adjusting the volume levels on both your headset and your connected device. Ensure that the microphone boom arm is positioned correctly in front of your mouth for optimal voice pickup. If the problem persists, check for any obstructions or interference near the headset base, as these can impact sound quality.

If you cannot hear a dial tone in the headset, make sure your headset is fully charged. Check the configuration switch (AG) on the side of the base and adjust it until a dial tone is heard. The default setting A works for most phones, but you may need to change it to D for Cisco phones. Verify that your desk phone is connected correctly to the base, especially if using a dedicated headset port. Ensure that the HL10 lifter, if used, is lifting the handset high enough to operate the hookswitch.

If you experience issues with call control, ensure that Plantronics Hub software is installed and updated on your computer. Some softphones may require the installation of Poly software to enable headset call control functionality. Check the settings in Plantronics Hub to ensure that call control is enabled for your specific device and softphone. If necessary, restart both your headset and your connected device to resolve any temporary connection issues.

If you encounter any other issues not covered here, refer to the full user guide available on the Plantronics website for additional troubleshooting steps.