This manual provides comprehensive troubleshooting and repair instructions for the Veeder-Root TLS-350 and TLS-350R Volumetric Line Leak Detector (VLLD). It covers a wide range of issues, from power problems to sensor malfunctions, and includes guidance on using diagnostic tools and analyzing error codes. You’ll also find detailed instructions on replacing components, calibrating sensors, and contacting Veeder-Root support.
Introduction
The Veeder-Root TLS-350 is a sophisticated system designed to monitor and manage fuel inventory. This manual is your guide to resolving issues that may arise with your TLS-350 console, ensuring optimal functionality and compliance with regulations. It’s a valuable resource for technicians and operators, providing step-by-step instructions and clear explanations. Our goal is to empower you with the knowledge and tools to diagnose and address problems efficiently. This manual will help you identify common issues, understand potential causes, and implement effective solutions to restore system functionality. Whether you encounter power problems, communication errors, or sensor malfunctions, this manual will provide you with the information you need to restore your TLS-350 to optimal performance. We encourage you to familiarize yourself with the contents of this manual and refer to it as needed.
Troubleshooting Procedures
When troubleshooting your Veeder-Root TLS-350, it’s important to follow a systematic approach to ensure accurate diagnosis and effective resolution. Start by carefully reviewing the symptoms and gathering relevant information. This may include observing the console’s display, checking for error codes, verifying sensor readings, and noting any recent changes to the system. Once you have a clear understanding of the problem, you can begin using the procedures outlined in this manual to isolate the cause. Consult the Troubleshooting Procedure Matrix for a structured guide that directs you through a series of steps to identify the root of the issue. The matrix will lead you to specific sections within the manual, providing detailed troubleshooting steps tailored to the identified problem. Remember to document your findings and the actions taken throughout the troubleshooting process. This will aid in identifying patterns, eliminating potential causes, and ensuring a successful resolution.
Common Problems and Solutions
This section addresses some of the most frequently encountered problems with the Veeder-Root TLS-350 and provides practical solutions to help you resolve them. Common issues often arise from power supply disruptions, communication failures, or sensor malfunctions. If you experience a power outage or a sudden drop in voltage, it’s crucial to check the TLS AC power circuit breaker and ensure it’s properly connected and functioning. Verify that the TLS is grounded and that the ground point exhibits a resistance of 1 ohm or less. Communication errors can stem from faulty wiring or network configurations. Inspect the connections between the console and other components, such as sensors and the ATG, and ensure proper connectivity. If a sensor malfunctions, consider swapping the probe channel to isolate the problem. If the issue follows the probe, it’s likely a faulty probe. However, if the problem remains on the same channel, refer to the ATG troubleshooting manual for further guidance. By addressing these common problems and implementing the recommended solutions, you can ensure the reliable and efficient operation of your Veeder-Root TLS-350 system.
Power Issues
Power supply problems can significantly disrupt the functionality of your Veeder-Root TLS-350 system. If you encounter power-related issues, begin by checking the TLS AC power circuit breaker. Ensure it’s properly connected and functioning correctly. A faulty circuit breaker can prevent power from reaching the TLS console. Next, verify that the TLS is grounded and that the ground point exhibits a resistance of 1 ohm or less. A poor ground connection can lead to erratic behavior or even damage to the system. If you suspect a power surge or fluctuation, inspect the power cord for any signs of damage or wear. A damaged power cord can compromise the power supply and cause malfunctions. Additionally, ensure the power outlet is working properly and providing the correct voltage. A faulty power outlet can prevent the TLS from receiving adequate power. By addressing these power-related concerns, you can maintain the stability and reliability of your Veeder-Root TLS-350 system.
Communication Errors
Communication errors within the Veeder-Root TLS-350 system can manifest in various ways, such as data transmission failures, slow response times, or connection issues. When troubleshooting communication problems, begin by verifying the integrity of all cables and connections. Loose or damaged cables can disrupt signal transmission. Ensure that all connectors are securely fastened and free from corrosion. If you’re experiencing connectivity problems between the TLS console and a specific sensor, check the sensor’s wiring and ensure it’s properly connected to the console. A faulty sensor wiring can prevent data from being transmitted to the console. Next, examine the communication settings within the TLS console, including the communication protocol and baud rate. Incorrect settings can lead to communication errors. If you suspect a problem with the communication module itself, refer to the TLS-3XX series consoles troubleshooting guide for guidance on module replacement or repair. By systematically addressing these communication-related concerns, you can restore proper data flow within your Veeder-Root TLS-350 system.
Sensor Malfunctions
Sensor malfunctions in the Veeder-Root TLS-350 system can lead to inaccurate readings and unreliable data. When troubleshooting sensor issues, first verify that the sensor is properly calibrated. An out-of-calibration sensor can produce inaccurate readings. Next, check the sensor’s wiring and ensure it’s securely connected to the console. Loose or damaged wiring can disrupt signal transmission from the sensor. If the sensor is located in a harsh environment, it may be exposed to factors that can affect its performance, such as extreme temperatures, humidity, or contamination. Ensure the sensor is properly installed in a suitable location that minimizes these potential issues. If you suspect the sensor itself is faulty, consider replacing it. Veeder-Root offers a range of replacement sensors tailored to specific applications. By following these steps, you can diagnose and address sensor malfunctions within your TLS-350 system, ensuring accurate and reliable data collection for your fuel management needs.
Advanced Troubleshooting
Advanced troubleshooting of the Veeder-Root TLS-350 system requires a deeper understanding of its components and functionality. This may involve utilizing specialized diagnostic tools and interpreting error codes generated by the system. Diagnostic tools, such as the Veeder-Root In-Station Diagnostics (ISD), can provide valuable insights into system performance and identify specific faults. ISD allows technicians to access real-time data from the TLS-350, perform tests, and analyze system behavior. Error codes generated by the TLS-350 can provide clues about the nature of the problem. Refer to the TLS-3XX Series Consoles Troubleshooting Guide for detailed explanations of error codes and their corresponding solutions. By leveraging these advanced troubleshooting techniques, you can effectively diagnose and resolve complex issues within the TLS-350 system, ensuring optimal performance and reliability.
Using Diagnostic Tools
Veeder-Root provides a range of diagnostic tools designed to assist in troubleshooting TLS-350 system issues. One such tool is the In-Station Diagnostics (ISD), a powerful feature that allows technicians to delve deeper into the system’s operation. ISD provides access to real-time data, enabling the monitoring of various parameters, including sensor readings, system status, and event logs. This data can be used to identify potential problems, pinpoint malfunctioning components, and assess overall system performance. ISD also facilitates the execution of diagnostic tests, simulating specific scenarios to evaluate system behavior and identify potential weaknesses. By leveraging the capabilities of ISD, technicians can gain a comprehensive understanding of the TLS-350’s operation, leading to more accurate diagnoses and efficient problem resolution.
Analyzing Error Codes
The Veeder-Root TLS-350 system utilizes a comprehensive system of error codes to communicate specific issues or malfunctions. These codes are displayed on the console’s screen and provide valuable insights into the nature of the problem. Understanding the meaning of these error codes is crucial for efficient troubleshooting. Each code corresponds to a specific component, function, or condition within the system, providing a clear indication of the area requiring attention. Reference materials, such as the TLS-3XX Troubleshooting Guide, provide detailed explanations of each error code, including the likely cause and recommended solutions. Analyzing error codes effectively allows technicians to quickly pinpoint the source of the issue, saving time and effort during the troubleshooting process. By effectively utilizing error codes, technicians can efficiently diagnose and resolve system malfunctions, ensuring the reliable operation of the TLS-350 system.
Maintenance and Repair
Regular maintenance and timely repairs are essential for ensuring the long-term reliability and accuracy of your Veeder-Root TLS-350 system; This includes a range of tasks designed to keep the system operating at peak performance. These tasks encompass routine inspections, cleaning, and calibration of sensors, as well as the replacement of worn or faulty components. The TLS-350 system is designed for ease of maintenance, with readily accessible components and user-friendly procedures. Adhering to the recommended maintenance schedule outlined in the system’s manual is crucial for preventing potential problems and maximizing system lifespan. When repairs are necessary, it is important to use genuine Veeder-Root parts to ensure compatibility and optimal performance. By implementing a comprehensive maintenance program, users can ensure the continued accuracy and reliability of their TLS-350 system, safeguarding its functionality and extending its operational lifespan.
Replacing Components
Replacing components in your Veeder-Root TLS-350 system requires a methodical approach to ensure proper installation and prevent damage. This process typically involves identifying the faulty component, obtaining a replacement part from an authorized Veeder-Root dealer, and carefully following the instructions provided in the system’s manual. The manual outlines detailed procedures for disconnecting power to the system, removing the old component, and installing the new one, ensuring proper alignment and connections. It is crucial to use only genuine Veeder-Root parts, as substitutes may not meet the system’s specifications and could compromise its performance and reliability. After installing the new component, it is essential to test the system thoroughly to confirm its functionality and to ensure that the replacement has resolved the original issue. By following the recommended procedures and using genuine parts, users can ensure a successful component replacement process that restores the TLS-350 system to its optimal operating state.
Calibrating Sensors
Regular calibration of sensors in your Veeder-Root TLS-350 system is crucial for maintaining accurate fuel level measurements and ensuring reliable leak detection. The calibration process involves adjusting the sensor’s sensitivity and response to match the specific conditions of the tank and its contents. Veeder-Root provides detailed instructions in the system’s manual for performing calibration procedures, which typically involve using a specialized calibration tool and following a specific sequence of steps. The manual also outlines the frequency of calibration, which may vary depending on the type of sensor and the environmental conditions. It is essential to use only authorized calibration tools and to adhere strictly to the prescribed calibration procedures to ensure accurate results. Proper sensor calibration is vital for maintaining the accuracy and reliability of the TLS-350 system, which is critical for ensuring compliance with fuel management regulations and preventing potential environmental hazards.
Contacting Veeder-Root Support
Should you encounter persistent issues with your Veeder-Root TLS-350 system despite exhausting the troubleshooting steps outlined in this manual, it is recommended to contact Veeder-Root’s technical support team for assistance. Veeder-Root offers a dedicated technical support line, accessible by dialing 800-323-1799, where you can speak with experienced technicians who are knowledgeable about the TLS-350 system. When contacting support, be prepared to provide details about the specific problem you are experiencing, including any error codes displayed, relevant system settings, and the steps you have already taken to resolve the issue. The technical support team will guide you through further troubleshooting steps, provide expert advice, or arrange for a service call if necessary. Veeder-Root’s commitment to providing comprehensive support ensures that you have the resources available to address any challenges you may encounter with your TLS-350 system, ensuring its continued functionality and compliance with industry standards.
Warranty Information
Veeder-Root offers a comprehensive warranty for its TLS-350 monitoring systems, ensuring peace of mind and protection against defects in materials and workmanship. The warranty covers a period of one (1) year from the date of installation or twenty-four (24) months from the date of invoice, whichever occurs first. This warranty applies to the TLS-350R, TLS-350 PLUS, TLS-350J, TLS-300I/C, and TLS-2 monitoring systems, providing comprehensive coverage for a wide range of models. During the warranty period, Veeder-Root will repair or replace any defective parts at no charge to the customer; For complete details regarding the warranty terms, including exclusions and limitations, refer to the Operator Manual that accompanies your TLS-350 console. Veeder-Root’s commitment to providing a robust warranty demonstrates their confidence in the quality and reliability of their products, ensuring that customers can rely on their TLS-350 systems for long-term performance and accurate monitoring.
Discontinuation Notice
Please be advised that, with the exception of California, the sale of the Veeder-Root TLS-350 Series will be discontinued as of December 31, 2021. This decision reflects Veeder-Root’s commitment to continuous innovation and the introduction of advanced monitoring technologies. While the TLS-350 series has been a reliable and widely adopted solution for many years, Veeder-Root is actively developing and introducing newer, more feature-rich and technologically advanced systems to meet the evolving needs of the industry. For customers currently utilizing TLS-350 systems, Veeder-Root remains committed to providing ongoing support, including technical assistance, spare parts, and maintenance services. If you have any questions or concerns regarding the discontinuation of the TLS-350 Series, please contact Veeder-Root’s customer service team for further information and guidance on transitioning to alternative monitoring solutions.
Related Manuals
For comprehensive information and guidance on various aspects of Veeder-Root TLS-350 systems, refer to the following related manuals⁚
- TLS-3XX Site Prep Manual (576013-879)⁚ This manual provides detailed instructions on site preparation and installation procedures for TLS-300 and TLS-350 consoles.
- TLS-300/TLS-350 Operators Manual (577013-775)⁚ This manual serves as a comprehensive guide for operators, covering system operation, functionality, and key features.
- TLS-3XX Series Consoles Troubleshooting Guide (576013-818)⁚ This manual offers detailed troubleshooting guidance for a wide range of issues encountered with TLS-300 and TLS-350 consoles.
- PMC Install, Setup & Operation Manual for Veeder-Root Vapor Polishers (TLS-350 Consoles) (577013-948)⁚ This manual provides specific instructions for installing, configuring, and operating PMC systems for vapor polishers in conjunction with TLS-350 consoles.
- PMC Install, Setup & Operation Manual for VST ECS Membrane Processors (TLS-350 Consoles) (577013-801)⁚ This manual offers detailed guidance on installing, setting up, and operating PMC systems for VST ECS membrane processors in conjunction with TLS-350 consoles.
By consulting these manuals, you can gain a deeper understanding of the TLS-350 system and its components, enabling you to troubleshoot problems effectively and ensure optimal performance.